ANY QUESTIONS?

Below are our company, payment, products FAQs that will cover many question related to your business.

And if you can find the answers that you want, please feel free to speak to one of our dedicated team members today at info@lightning-energy.cn

About Lightning
What is Lightning?

Lightning(Dongguan Lightning Energy Technology Co., Ltd.) is your reputable renewable energy product and solution supplier since its foundation in 2017 and is committed to ā€œProviding the best product and service to allow customers more competitivenessā€.

To learn more, please check out lightning-enerygy ā€“ About Us

What is the main business of Lightning?

Lightning offers high-quality LiFePO4 prismatic cells, NMC cells, LTO cells, LFP batteries, BMS, for DIYers, installers, RVers, and provides professional distributed energy storage systems, inverters, solar panels and energy solutions for residential house owners and commercial business owners around the world.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Payment & Shipping
Do you ship overseas?

Yes, we free shipping all over the world.Rapid delivery-overseas warehouse in US, Canada, Germany(*2), and Poland.Click Payment & Delivery to know more.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

How many kinds of payment methods do you accept?

Currently we accept 3 types of payment methods:

  • Paypal: We recommend you pay through PayPal. PayPal is a very convenient, fast, and safe payment method for buyers, which is also free for buyers.
  • Credit Card: We accept VISA, MasterCard, Amex, and Discover through our PayPal online payment-processing gateway.
  • Bank Wire Transfer
Will your website collect my PayPal password?

Our website does not collect your PayPal password. When you are paying through PayPal, you are on paypal website, which starts as https://www.paypal.com/, so the information you submitted is sent to PayPal, instead of us. You can feel confident to pay us via PayPal. It is very safe for you.

Can I pay through my credit card on your website? Is it safe?

We accept VISA, Mastercard, Amex, Discover through our PayPal online payment processing gateway. Credit card holders without PayPal account can also pay through PayPal on our website by just entering a credit card number. You don’t need a PayPal account. Each transaction takes place in a secure environment (SSL), which means that your card details will not be disclosed to us, it is submitted to the PayPal. We are only informed of the confirmation that your transaction has been approved. PayPal are highly secure because they have a permanent professional team to prevent the transaction from fraud.

LiFePO4 Prismatic Battery Cells
What are the advantages of LiFePO4 prismatic battery cells?

LiFePO4 prismatic battery cells have several advantages over other types of lithium-ion battery cells, including a long cycle life, high energy density, excellent safety, and low cost.

What is the typical voltage and capacity of a LiFePO4 prismatic battery cell?

The typical voltage of a LiFePO4 prismatic battery cell is 3.2 volts, and the capacity can range from 5 Ah to over 200 Ah.

What is the maximum charging and discharging rate of a LiFePO4 prismatic battery cell?

The maximum charging and discharging rate of a LiFePO4 prismatic battery cell depends on the specific model and manufacturer. Typically, the maximum charging rate is around 1C, and the maximum discharging rate is around 3C.

What is the operating temperature range of a LiFePO4 prismatic battery cell?

The operating temperature range of a LiFePO4 prismatic battery cell is typically between -20Ā°C and 60Ā°C.

How long does a LiFePO4 prismatic battery cell last?

The lifespan of a LiFePO4 prismatic battery cell depends on several factors, including the specific model and manufacturer, the depth of discharge, and the operating conditions. However, LiFePO4 prismatic battery cells are known for their long cycle life, which can range from several hundred to several thousand cycles.

Battery Storage
What are the benefits of battery storage?

Yes, we free shipping all over the world.Rapid delivery-overseas warehouse in US, Canada, Germany(*2), and Poland.Click Payment & Delivery to know more.

What types of batteries are used in battery storage?

Several types of batteries can be used in battery storage, including:

Lithium-ion batteries: The most common type of battery used in consumer electronics and electric vehicles, lithium-ion batteries are also commonly used in battery storage systems due to their high energy density, long cycle life, and low self-discharge rate.

Lead-acid batteries: This type of battery has been used for over a century and is still commonly used in battery backup systems due to its low cost and reliability.

Flow batteries: These batteries use two tanks of liquid electrolytes that are pumped through a cell stack to produce electricity. They have the advantage of being able to be scaled up or down easily but are still relatively expensive compared to other types of batteries.

How long do battery storage systems last?

The lifespan of a battery storage system depends on several factors, including the type of battery, the frequency of use, and the operating conditions. Generally, lithium-ion batteries used in battery storage systems have a lifespan of around 10-15 years.

How can battery storage be integrated with renewable energy sources?

Battery storage can be used to store excess energy generated by renewable energy sources, such as solar and wind power, for use during times when these sources are not generating electricity. This can help increase the overall integration of renewable energy sources into the electrical grid and reduce the need for fossil fuel-based electricity generation.

What are some common applications of battery storage?

Battery storage can be used in a variety of applications, including:

Residential: Battery storage systems can be installed in homes to store excess energy generated by rooftop solar panels for use during times when electricity demand is high.

Commercial: Battery storage systems can be used in commercial buildings to reduce peak demand charges and provide backup power in case of a power outage.

Utility-scale: Large battery storage systems can be used by utilities to help balance supply and demand on the electrical grid and provide backup power in case of a blackout.

BMS
What are the benefits of using a BMS?

Some of the benefits of using a BMS include improved energy efficiency, reduced maintenance costs, increased occupant comfort and safety, and better control and monitoring of building systems.

How does a BMS work?

A BMS uses sensors and controllers to monitor and control building systems based on predefined setpoints and schedules. The BMS also provides real-time data and analytics that allow building managers to optimize system performance and make informed decisions.

What types of buildings can benefit from a BMS?

Any type of building, from small residential homes to large commercial and industrial facilities, can benefit from a BMS.

What kind of maintenance is required for a BMS?

Regular maintenance and monitoring are required to ensure that a BMS operates effectively and efficiently. This may include software updates, sensor calibration, and equipment testing.

How can I choose the right BMS for my building?

Choosing the right BMS requires careful consideration of factors such as building size and complexity, system requirements and features, and budget. It is also important to work with a reputable BMS provider such as lightning-enerygy.com who can help assess your needs and recommend the right solution.